Orders

Keep track of your account including your purchase history or to make a repeat order.

You can cancel your order up to 14 days after the goods have been received. Read more

If your order is incomplete, please bear in mind that products may be sent out from multiple locations and so arrive separately; please allow a little extra time before contacting us. Read more

Delivery to Fireside

We deliver the traditional way. Bagged coal and firewood (up to 50kg) are delivered exactly where you need them. In your fuel store or even by the fireside

Kerbside Delivery

Orders over 50kg (bulk bags, pallets or crates) are delivered as close to where you want as possible, which may be the kerbside

Delivery is included in the price

The cost of delivery is included in the price of the goods

Hassle free returns

In the unlikely event that you're not happy with your order, it can be returned within 14 days by arranged collection

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Why am I being asked for my postcode?

We supply all throughout the UK, so knowing your postcode means we can select the right local merchant and give you the best price!