If you're not completely satisfied with the goods you receive, we'll offer you a money back guarantee. Read more

If you are not satisfied with your purchase for any reason, please contact us within 14 days of receipt on the telephone number displayed at the top of this website. Read more

To exchange an item please visit your nearest cash & carry depot where you’ll be able to exchange your order on the spot (subject to availability). Read more

If you cancel your order before it is despatched, we will refund you in full within 14 days of being informed of your decision to cancel.  Read more