Terms and Conditions

Minimum order value is £50 on all solid fuel and related items applies.
We will endeavour to deliver your solid fuel order within 3-5 working days unless otherwise stated, if delivery is likely to be more than 5 working days we will ring you to advise you of a delivery date.
If you are not satisfied with your purchase, contact us within 14 days of delivery for a full refund. Products should be returned in original packaging and condition.
We deliver to 80% of UK mainland properties, if we cannot deliver to your property for whatever reason you will be notified and given a full refund. Typically we deliver to mainland England and Wales.
Prices shown include VAT and delivery and are in British Pounds Sterling (GBP). All payments are to be made in advance of delivery / service by debit or credit card.
Deliveries are all day weekdays. Saturday delivery before noon may be requested, though cannot be guaranteed and may be subject to an additional charge.
Orders supplied are subject to your responsibilities in understanding and complying with the Clean Air Act.
All products are subject to availability (not all our depots stock every product).
All sizes are approximate.
All accessories shown are not included unless otherwise stated.
Packaging may vary to that shown.
CPL Distribution Ltd reserves the right to amend prices or withdraw products without prior notice.

Advice - Information pages presented on our website are provided with good intent. Please be aware that whilst all claims are made to the best of our knowledge some may be unsubstantiated. Before acting on information we supply, we always recommend that personal decisions are best made after acquiring information from a range of expert sources.

Note to existing customers - Our Terms and Conditions have changed as of 13th May 2010.

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Terms and Conditions